I just wanted to sent this note of thanks to you for a job well done. I ordered a chair for a friend of mine living in Oregon. From order to delivery and set-up, it all went off without a hitch. She has been enjoying her chair for a couple of weeks now and not only has it greatly improved the quality of her life, but she is also happier, more animated, and actually beginning to physically improve as well. She is so very proud of the fact that she can now transfer herself in and out of her chair all by herself. This is a HUGE thing for her. She had been in practically a vegetative state for so many months due to multiple strokes last Christmas. She had just given up on life. Please pass on this thank you to all who was involved in getting this chair to her. Give yourselves a pat on the back and have a cigar. Ya'll did good.
Author Micah Marshall Location Lexington, KY
Author Jill Guittard Location Ft. Lauderdale
Hi, I recently purchased a SHOPRIDER Scootie from you and love it. People ask about it all the time and I tell them about ya'll.
Author James Belton Location Boise, Idaho
Dear Sir or Sirs, I want to thank the person who was smart enough to bring Renna on board. Her efforts and concern on my behalf are greatly appreciated. I feel extremely inadequate because I do not posses the eloquence to properly express my gratitude. Please take very good care of her. She is one of your companies greatest assets.
Author Jim Sheehan Location USA
Just wanted to drop a line to let you know that we received our stair lift and are very pleased with it. Installation was 3 hours as you stated and it went flawlessly. Very pleased with the product and service. Thanks
Author Pam Cimeo Location Broomall, PA
We recently purchased a 52” trustee lift which was shipped to us on March 21st. My son, Russell Mattia, spoke to you various times about how to set it up, etc. The reason I am e-mailing you is to commend your company on its great customer service - something which seems to be lacking from many companies these days From the first phone call, when Russell went over the specs and installation requirements, you were helpful and nothing was too much bother. You may recall there was difficulty with the shipping company because they stated they only did curbside delivery and so could not deliver the lift up the driveway. My son and I spoke to you several times attempting to get this straightened out. While you had arranged the proper delivery, the woman at Yellow Freight had no knowledge of what was going on. Between you and Renee in Customer Service everyone got on the same page and made sure the shipper handled the delivery in the manner you had arranged. We love the new lift – getting my husband from our living level to our driveway level is now a breeze. Again, thanks to you and Renee for handling everything.